YOUR VISIT to
The Malls

Getting to The Malls couldn't be easier.

How to find us

Situated in the heart of the town centre, getting here couldn't be easier.
Just minutes from junction 6 of the M3 and with Basingstoke train and bus stations right on our doorstep.

Travel to The Malls by car

From the M3, exit at junction 6 and follow the signs to the town centre. The nearest car park is Alencon Link. From the M4, exit at junction 11 and take the A33 towards Basingstoke. Once in Basingstoke, follow the signs to the town centre. The nearest car park is Alencon Link. For Sat Nav, please use Post Code RG21 7TW
Please note that the Alencon Link is a ‘pay-on-foot’ car park accepting cash and credit/debit cards.
See Basingstoke and Deane Borough Council’s website for more information on public car parks in Basingstoke and Blue Badge parking facilities.

Car Parking

Alencon Link car park has 540 spaces and there are other car parks nearby.
In all Basingstoke and Deane Borough Council town centre car parks, charges apply 24 hours a day Monday to Sunday.
This includes Alencon Link.

Up to 1 hour - £1.30
1 to 2 hours - £2.30
2 to 3 hours - £3.30
3 to 4 hours - £4.40
4 to 5 hours - £5.70
5 to 6 hours - £6.80
6 to 8 hours - £9.20
8 to 10 hours - £11.00
Lost Ticket - Call Helpline
All day (pre-paid Park Card only - £9.90 Available from the B&DBC offices.

There is an evening/overnight charge of £2.30 per visit from Monday to Sunday 6pm to 8am.
There is no charge payable in any of the car parks on Bank Holidays. The only exception to this is Good Friday, when normal charges apply.

Travel to The Malls by bus

Basingstoke Bus Station is located near to The Malls with drop off points outside the main entrance by the train station.
For information on bus timetables please call 0845 121 0180 or visit the Stagecoach website.

Travel to The Malls by train

Travel by rail is easy. Basingstoke train station is directly opposite The Malls entrance.
For information on train times please call 0845 748 4950 or log on to South Western Railways,
Great Western or Cross Country Rail websites.

Finding your way around

A map of the The Malls Shopping Centre showing the location of each store within the centre, along with locations of lifts to car parks and toilets.

Accessibility

CLOSOMAT PALMA VITA WASH/DRY WC

A Wash and Dry Toilet looks and acts like any other conventional toilet. But on the inside, it is packed with clever technology. Technology that washes and dries you at the touch of a button. To put it simply, a Wash and Dry Toilet is a toilet that leaves you feeling fresh and clean after every use.

HEIGHT-ADJUSTABLE WASH HAND BASIN

Height-adjustable wash hand basins allow both wheelchair and ambulant users to enjoy the same wash hand basin safely and comfortably.
Making use of an easy-to-use toggle switch, the electrically operated basin can be adjusted to the precise height required.

HEIGHT-ADJUSTABLE WALL-MOUNTED CHANGING BENCH

A height-adjustable changing bench allows users to lie down when being showered or changed.
As the bench is wall-mounted it can be stowed out of the way to maximise the floor space within the toilet-room.
The easy-to-use hand control electrically activates its height adjustability and comes with a safety rail for added peace of mind.

Entrance to the lifts. The Malls Shopping Centre is packed with facilities making the site accessible for all visitors, including excellent disabled toilet facilities.
Entrance to the toilets, just one of the many facilities to help make the centre accessible for all, including lifts for easy access to and from the car parks

We've joined with AccessAble to help you plan your visit to The Malls.
Take a look at our accessibility guide below.

AccessAble Guide